I also think its extremely unreasonable that you (or anyone) has to keep continuously deleting and re-installing just so you can get the service/plan that you are paying for. That said, I think it's bad that you have to keep checking this just to know what you are currently getting and what you are paying for. We do recommend that you refrain from posting personal information in a public Community forum.Totally agree, however, one thing I should mention, you can see your current plan if you open your 'Realplayer' (RP) click on RP icon in the top left hand corner, then click 'help' from the drop-down menu, you can then go to see various details, including 'Plan' and 'Billing'.

Note: I wanted to let you know that we have edited your original post to remove your email address to protect your privacy. Therefore, we strongly recommend using RealTimes. Please be aware that we are no longer making any updates to RealPlayer Cloud or RealPlayer 16, and popular features such as Download This Video may not work on these versions. However, If you still wish to reinstall the previous version RealPlayer Cloud click the below link:īefore installing RealPlayer Cloud, make sure you uninstall (alone) any existing version of RealTimes by following the link:Īfter downloading the free version, sign in to access the Plus features of the player: To do so click the link below: A subscription unlocks many more features than just the Plus features! See what's new in RealTimes: Ĭustomers who previously purchased RealPlayer Plus can receive a discount on an annual subscription or RealPlayer Plus 18: please click the RealPlayer or RealPlayer Cloud logo in the upper left of your player and select 'Check for Update.' Customers who purchased RealPlayer 16 Plus continued to enjoy their Plus features at no extra charge when we released RealPlayer Cloud, in the new RealTimes these features are available only with a Premium, Unlimited subscription or RealPlayer Plus 18.

Realplayer plus 18 discount code